CUASA employs full-time professional staff who are available to provide assistance and answer your inquiries. They can be found in the CUASA Office (2003 Dunton Tower), by phone at (613) 520-5607 or via email (see below or email the CUASA Office). CUASA’s staff are unionized under Unifor Local 567.

CUASA-Unifor 567 (CUASA Staff) 2015-2018 Collective Agreement


  • Christal Côté
      Christal CôtéInterim Director / Senior Grievance & Arbitration Officer

      Email: [email protected]

      Direct Line: (613) 520-2600 x8329

      Christal is the in-house legal services professional responsible for representing the Association, and its members, at all stages of the grievance process and before various boards, administrative tribunals and arbitrators. Under the oversight of the Grievance Policy and Administration Committee and in collaboration with the President, Christal is also responsible for coordinating legal projects, developing grievance education and overseeing the Association’s grievance handling and representation services. She also serves as CUASA’s Interim Director.

      Christal is licensed by the Law Society of Upper Canada (LSUC) and holds a P1 license; has a BA from the University of Manitoba; is a Mediator with a certificate in Advanced Negotiations; and graduated with honours from the LSUC accredited licensed paralegal program at Algonquin Careers Academy.

    • Deborah Jackson, CAP
        Deborah Jackson, CAPOffice Manager

        Email: [email protected]

        Direct Line: (613) 520-5607

        In addition to the day to day running of the CUASA Office, Deborah is responsible for CUASA’s finances, administering the mailing and membership lists, running CUASA elections and the loan of CUASA materials to members. Deborah has been with CUASA since 1999.

      • Josh Horton
          Josh HortonMember Services and Communications Officer

          Email: [email protected]

          Direct Line: (613) 520-5608

          Josh’s primary responsibilities are member development, mobilization and organization, day-to-day services to members, committee support, and both internal and external communications on behalf of the Association, including the CUASA website and social media feeds.

          Josh holds a Master of Arts in Communication from Carleton University, and a Bachelor of Arts (Honours) in Communication from Cape Breton University in his hometown of Sydney, NS.

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