CUASA employs six full-time professional staff who are available to provide assistance and answer your inquiries. They can be found in the CUASA Office (2004 Dunton Tower), by phone at (613) 520-5607 or via email (see below or email the CUASA Office). CUASA’s staff are unionized under Unifor Local 567.

CUASA-Unifor 567 (CUASA Staff) 2015-2018 Collective Agreement


  • Christal Côté, BA
      Christal Côté, BASenior Grievance Officer & Arbitration Officer


      Direct Line: (613) 520-2600 x8329

      Christal joined CUASA in May 2015 and is the in-house legal services professional responsible for representing the Association, and its members, at all stages of the grievance process and before various boards, administrative tribunals and arbitrators. Under the oversight of the Grievance Policy and Administration Committee and in collaboration with the President, Christal is also responsible for coordinating legal projects, developing grievance education and overseeing CUASA grievance handling and representation services.

      Christal is licensed by the Law Society of Upper Canada (LSUC) and holds a P1 license; has a BA from the University of Manitoba; is a Mediator with a certificate in Advanced Negotiations; and graduated with honours from the LSUC accredited licensed paralegal program at Algonquin Careers Academy.

    • Deborah Jackson, CAP
        Deborah Jackson, CAPOffice Manager


        Direct Line: (613) 520-5607

        In addition to the day to day running of the CUASA Office, Deborah is responsible for CUASA’s finances, administering the mailing and membership lists, running CUASA elections and the loan of CUASA materials to members. Deborah has been with CUASA since 1999.

      • Liala Swayty, LL.B., MBA
          Liala Swayty, LL.B., MBARecords and Space Management Coordinator


          Liala is currently responsible for organizing the historical records of the Association including digitization of records, developing a file management system, providing research support, and managing the Association’s office space.

        • Victor Lorentz, MA
            Victor Lorentz, MAMember Services Officer


            Victor is in charge of Member Services and Communications by the union.

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