Contact Us

Please note: CUASA staff currently work remotely.

Email remains the best way to reach us. You can contact us at [email protected] or by using the form below. We aim to respond to all messages within two business days.

If your matter is urgent and involves a possible grievance, please contact our Grievance Team at [email protected] and include *URGENT* in the subject line.

If your matter is urgent but does not involve a grievance, please contact Executive Director Jaye Horton at [email protected] and include *URGENT* in the subject line.

Alternatively, you can call us (see below) and from there, you will be redirected appropriately. We aim to connect with you within two business days.

Thank you for your time and patience.


2003 Dunton Tower (20th Floor)
1125 Colonel By Drive
Ottawa, Ontario K1S 5B6

Note: The office is currently closed, and staff work remotely.

Virtual Office Hours
Monday – Friday, 9:00 am – 4:30 pm

Phone: 613-698-5607



Media inquiries:

Please email [email protected] and include Media Inquiry in the subject line.

    Send us a Message


    In accordance with the AODA, reasonable accommodations will be provided by CUASA. Should you require an accessible format of this communication, you may make this request for accommodation by contacting the President ([email protected]) in accordance with CUASA’s AODA policy. To read the full CUASA AODA policy, click here.