The Conflict Resolution Toolbox: Models & Maps for Analyzing, Diagnosing and Resolving Conflict.
![the-conflict-resolution-toolbox the-conflict-resolution-toolbox](https://cuasa.ca/wp-content/uploads/2016/09/the-conflict-resolution-toolbox.jpg)
Furlong, Gary.
2005.
The Conflict Resolution Toolbox: Models & Maps for Analyzing, Diagnosing and Resolving Conflict.
Mississauga: John Wiley & Sons Canada.